Yes. Many ICOICE styles are available in prescription powers as well as Plano (0.00). Please select the power that matches your valid contact lens prescription and follow your eye care professional's fitting guidance.

ICOICE currently doesn't provide colored contact lenses for astigmatism. Please check your eye prescription carefully before purchasing.

The actual color may vary due to lighting, camera filters, surrounding colors, and the wearer's original eye color or shape. Please consider these factors before placing your order.

ICOICE's lenses can be stored for 5 years after manufacturing. You can find the manufacturing date and expiration date on the packaging.

We do not recommend wearing color contacts for more than 8 hours at a time, nor do we recommend wearing them every day. We highly do not recommend wearing lenses while swimming, sleeping, or showering, as it may cause infections. Color contact lenses are meant for cosmetic enhancement only and not as a direct replacement for conventional clear lenses.

You can order colored lenses with different degrees for both eyes at ICOICE. If the lens is a prescription lens, you can select the diopter for each eye on the product page. Please choose a diopter for the left and right eyes when adding to the cart.

ICOICE lenses are designed to meet applicable quality and safety standards.lenses have been certified by the US FDA, ISO, and CE. Product quality has always been our top priority, so you can wear ICOICE's contact lenses with complete confidence.

1. Refer to the lens picture, not the model’s photo, as eye color varies by individual.
2. For a natural look, choose single-color lenses.
3. For a more vibrant appearance, consider popular or hot-selling options.
4. Choose the design and color that speaks to your heart, whether you have light or dark eyes.

There are two possible reasons:

1. Check if you purchased the correct diopter and base curve according to your prescription.
2. Check the shape of the lens to make sure it has not turned inside out. An inside-out lens may cause discomfort and move around when you blink.

If your order has not been processed, you can update details such as your shipping address, name, phone number, or item quantity within 2 hours of payment. Contact customer service at service@icoice.com with your order number and updated information.

Our confirmation email is sent automatically by the system. If you don't receive it, please check your spam folder and confirm that the email address entered at checkout is correct. Otherwise, contact our customer service team at service@icoice.com.

If your order has not been processed, you can cancel it within 2 hours after completing payment. We will process your payment cancellation and refund within 15 business days.

Yes. You can order as a non-member and will still receive a confirmation email with your order details and tracking number.

Discount codes can be applied on the checkout page. Enter the valid code before completing payment.

Our Buy X Get Y Free (BXGY) promotion allows you to get more for less:

• Add at least X + Y pairs to your cart.
• Apply the relevant discount code, such as B2G1, at checkout.
• Pay for X pairs, and the additional Y pairs will be free.

Example: For B2G1, add 3 pairs to your cart, apply code B2G1, and pay for only 2 pairs.

Yes, we ship all over the world. Shipping is free on orders over USD 50. We offer year-round discounts and promotions, so stay tuned for exclusive deals.

Most orders are processed within 2 business days. High-prescription or temporarily out-of-stock items may require additional processing time.

After your package is shipped, you will receive a confirmation email with a tracking number. Please also check your spam folder. You can track the parcel at 17TRACK or log in to your account to view order updates.

• First, check the tracking status of your package.
• Contact your local delivery service, such as USPS or Canada Post, for updates.
• If the issue persists, contact our customer service team with your order number for assistance.

Customs duties and taxes vary by country. Any applicable fees are the responsibility of the customer. We recommend consulting your local customs office for details.

Standard shipping is USD 7.99 for orders under USD 50. Orders over USD 50 qualify for free standard shipping. Expedited shipping is USD 15.99.

Tracking may pause because of customs clearance, weather, local delivery volume, or other carrier circumstances. If there is no update for more than 2 weeks, please contact us with your order number so we can check with the carrier.

We offer returns and exchanges if the product is unopened and unused. As the product is hygienic, we do not offer returns or exchanges after opening. If there are faults or problems with your order, please contact us within 24 hours of receiving your package. See our Return & Refund Policy for details.

• After placing the order: If your order has not been processed, you can change the order information within 2 hours after payment.
• After receiving the package: Check the sides of the lens boxes for the prescription before opening them. If the brand, type, or prescription is wrong, contact us immediately.

Please contact us with:

• Order number
• Photo of the received item
• Photo of the product label
• Photo of the shipping label

Please keep the original packaging until our team confirms the next step.

Please contact us at service@icoice.com within 2 days of receiving the parcel. Include your order number, a description of the issue, and photos of the items received.

1. Wash and dry your hands, then gently remove the lens from the packet and make sure it is facing the correct way.
2. Hold your upper eyelid and pull down your lower lid, then gently place the lens with your index finger.
3. Look up, down, left, and right so the lens settles into place, then close your eye briefly.
4. Repeat the same steps for the other eye.

1. Wash and dry your hands thoroughly before touching your eyes.
2. Gently pull down your lower eyelid and lift your upper eyelid.
3. Use your index finger and thumb to gently pinch the lens.
4. Look up and slide the lens downward before removing it carefully.

• Soak your lenses in specialized contact lens solution for 24 hours, then rinse and clean them gently.
• Make sure the lenses are not inside out before wearing them.
• Use lubricating eye drops designed for contact lenses if dryness persists, or consult your eye care professional.

Use lubricating eye drops specifically designed for contact lens wear. If dryness persists, consult your eye care professional.

Always wash your hands thoroughly with mild soap, rinse, and dry them before handling your lenses. Rub and rinse the lenses with fresh solution before and after each use. Before wearing, check that the lens is not inside out. It should have a “U” shape rather than flared-out edges.

We recommend using an all-in-one lens solution for soft lenses. Do not use water, as it can damage the lenses and may increase the risk of eye infection.

• Keep the contact lens case clean and replace it every three months.
• Rinse the contact lenses every time before and after wearing them.
• Rinse the lens case with fresh solution, not water.
• Do not allow the tip of the solution bottle to touch any surface, and keep the bottle tightly closed when not in use.

1. Always wash your hands before wearing, removing, or handling your contact lenses.
2. Do not lend, borrow, or share used contact lenses.
3. Remove your lenses before sleeping.
4. Insert lenses before applying eye makeup, and remove lenses before removing makeup.
5. Do not wear lenses during water sports.
6. New contact lens wearers should start with shorter wear times and should not exceed the recommended daily wear time.