We currently ship to North America, Canada, the UK & Italy, Australia, the EU, and many other countries around the world.
- Orders will be processed within 2 business days. Once processed, the parcel will be sent to carriers.
- Tracking status may not be synced in real-time, as it will only be updated once the parcel arrives in the destination country (~7 business days after order confirmation).
- The shipping time is up to multiple factors like the handling time of local postal services and other factors like customs clearance, bad weather, etc.
- Standard Delivery time: 5-12 days
- Due to the holiday, the delivery of the order is delayed, please understand. The order from January 18th to January 28th will be sent out on January 29th
- Worldwide FREE SHIPPING for orders above USD 50 (default Logistics).
- Any questions, feel free to contact us, and we will get back to you on the first chance!
- If you have left the wrong shipping address, name, or contact information, please get in touch with our customer service within 2 hours.
- Please note that it is the responsibility of the customers to enter their shipping address correctly. We are unable to redirect to another shipping address after we have processed and shipped the parcel.
- Contact us at email@example.com.
- If your parcel is shown "Lost" or "Missing", please contact our customer service.
- Contact us at firstname.lastname@example.org
Asking for forgives for any inconvenience
The shipping time is up to multiple factors, like the destination country, customs, weather, and so on, which is hard to control. This is what we are working on all the time to make it better and improved.
Thank you all for your concern and support!